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The 411 - Watson Consoles Blog

Tips and insights for your emergency communications center.

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Project Planning

Beyond the Bullpen: Rethinking Layouts for the Modern PSAP and ECC

For years, most public safety layouts have lived inside a familiar box: straight runs, 90-degree pods, and bullpens built around t...

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Wellbeing Product Updates Project Planning News and Events Console Technology Case Studies and Project Profiles Library

Wellbeing

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Why Focal Depth Matters for Emergency Communications

Wellbeing

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Turning Experience into Impact: How Amanda Hamilton is Shaping Dispatch Workspaces

Wellbeing

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Still Taking the Call: Why a Former Dispatcher Believes in Watson

Wellbeing

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Product Updates

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Designed to Evolve, Built to Last: The Innovation Behind Apollo

Product Updates

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Your Command, Your Comfort: The Apollo Difference for 24/7 Dispatch

Product Updates

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Project Planning

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One Room, Any Function: How the Right Furniture Toolkit Creates Endless Spaces

Project Planning

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Dispatch Design Trends Shaping 2026

Project Planning

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Beyond the Workstation: 5 Missed Opportunities in Emergency Communications Design

Project Planning

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News and Events

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Press: Watson Furniture Celebrates Growth Momentum and Welcomes Partner Manager

News and Events

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Press: A New Standard for Dispatch: Watson Debuts Apollo, the Industry’s Most Advanced Workstation

News and Events, Product Updates, Console Technology

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Console Technology

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From Dispatch to Design: 3 Tech Priorities for Your Console Upgrade

Console Technology

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How Important is Cable Management for Dispatch Center Consoles?

Console Technology

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5 Must-Have Console Features for Your Center Renovation

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Case Studies and Project Profiles

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People, Places, and Things: 2025 in Review

Case Studies and Project Profiles

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Library

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Answering the Call: A Dispatcher’s Story from Hurricane Helene

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The History of 911

The History of 911

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2023's Top Podcasts All Dispatchers Should Be Listening To

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