THE WATSON ADVANTAGE
Leading the industry in durability and design.
By your side from the beginning.
Our team has decades of experience addressing the challenges of dispatch centers. We’ll walk you through the process, working together to evaluate your specific needs, and determining the right products, features, and layout to fit your space and your budget.
When there’s no time for downtime.
Serving the community is a 24/7 job. That’s why our project managers and installation experts are skilled at orchestrating live cutovers that never interfere with your day-to-day operations.
Keep performance at its peak.
Even after your installation ends, our support specialists take pride in ensuring your consoles live up to their reputation. It’s the kind of peace of mind that comes with a lifetime of support. All Watson-manufactured components are warrantied for the lifetime of your product. As long as you own your console, our Customer Care Team is at your disposal.
Stands up to 24/7 environments.
Absorbs shock and vibration — all with zero formaldehyde so you can breathe easier.
Strong, durable engineered wood.
Our consoles are constructed from dimensionally stable engineered wood boards with interlacing fibers to absorb shock and vibration. They meet the most rigorous standards for strength and performance and are SCS-indoor air quality certified. The zero formaldehyde wood creates a healthier environment, with no off-gassing to cause headaches or allergies.
Worksurfaces are supported by robust steel lifting columns that are built to last.
Adjustable, stable steel.
Work in a way that suits you best with adjustable consoles powered by robust steel lifting columns — all manufactured in our Poulsbo, Washington facility so we can ensure maximum control over quality and design.
Made from 100% recycled materials, our textile panels reduce sound around your console.
Each console is surrounded by a textile panel made from 100% recycled plastic water bottles. The panels are designed to improve the well-being of your staff by dampening environmental sound, while creating warmth within the workspace.
With three decades of experience in the PSAP industry, we know what dispatchers need to operate at peak performance.
Respectfully selected materials.
All edge banding is made from safe, non-toxic, and environmentally friendly polypropylene, which is 100% PVC-free. We take pride in selecting not only durable but recycled and environmentally friendly materials.
Meet our Team
Creating highly satisfied customers, one center at a time.
We’ve come a long way since manufacturing the first ergonomic dispatch console. But one thing that hasn’t changed is our commitment to our customers. We’ve completed thousands of installations in hundreds of dispatch centers and we look forward to the opportunity to serve you next.
National Sales Manager
Quint has more than 20 years of experience in the Public Safety industry. He joined the Watson team in 1994 as a Design Engineer and worked for the first 18 years designing and building ergonomic 24/7 consoles specifically for Dispatch Centers. With his transition to the sales team, Watson clients have the benefit of his wealth of knowledge in project planning and console design. Quint’s subject matter expertise on the applications of console furnishings is unparalleled in the industry. He has participated in over 1,000 console installations on every level of responsibility ranging from boots on the ground to project planner.
Not at his desk?
There's a very good chance he's on a beach in Mexico.
Client Experience Manager
Brian has been with Watson since 2006 and has a depth of experience in all aspects of consoles project planning and implementation. He joined Watson in 2006 as a project coordinator where he assisted the sales team with as many as 350 projects at one time. He advanced to a role as Post Sales Manager and oversaw both internal and external technicians and installers. Brian now oversees both the project management teams and Watson Consoles’ front-line troubleshooters for all installation and technical services questions and concerns.
Not at his desk?
He's busy growing a garden abundant enough to keep the entire team snacking on veggies all summer.
Alan joined Watson with over 30 years combined experience in systems, operations, logistics, business development, ecommerce, business optimization consulting, and various entrepreneurial endeavors. He's led strategic business initiatives for large companies like PPG and Supervalu down to small retail clients. He has developed, led, launched, sponsored, and authored technology solutions spanning from traditional software ERP systems to the latest in ecommerce marketing strategies. Prior to joining Watson, he spent the last 8 years focused on the furniture and home décor space as the COO of Coastal Brands, and most recently as a senior business optimization consultant for Eide Bailly.
Not at his desk?
He's hitting the beach with his metal detector looking for buried treasure.