Adaptability is key, especially in centers where space isn’t always optimal. Our modular consoles give your team all the flexibility, customization, and storage they need with sit-or-stand capabilities, built-in lockers for personal items, and available environmental controls for extra comfort.
Work in that way that works best
Adjustable workstations let dispatchers switch between sitting and standing, alleviating leg and lower back pain.
Storage for personal belongings
Keep coats, bags, and other items safely out of sight with integrated, lockable storage.
Health at the touch of a button.
Ergonomic features are most effective when their controls are simple and within easy reach. The embedded switches in Mercury Consoles are within arm's length, facilitating their use and promoting healthy habits.
Dispatch centers or Security Control Rooms are often placed in an area repurposed for the role. Watson's designers and space planners' years of experience help teams create functional floorplans to get the required number of positions in the space that they need.
Pitched for Communication.
When groups of dispatchers need to work closely together, console team tables and command and corner console shapes can help create a slight pitch to tilt the consoles towards each other, resulting in useful table and storage space and team members who can easily access each other.
Strategically Place Supervisors.
Create a centralized but open supervisor bullpen with corner consoles, allowing accessibility and efficiency for all team members.
Free Design Guide: Positioning your PSAP for Retention.
Design trends for healthy, functional dispatch centers.