The Console Team

Quint has more than 20 years of experience in the Public Safety industry. He joined the Watson team in 1994 as a Design Engineer and worked for the first 18 years designing and building ergonomic 24/7 consoles specifically for Dispatch Centers. With his transition to the sales team, Watson clients have the benefit of his wealth of knowledge in project planning and console design. Quint’s subject matter expertise on the applications of console furnishings is unparalleled in the industry. He has participated in over 1,000 console installations on every level of responsibility ranging from boots on the ground to project planner.

Not at his desk?

There's a very good chance he's on a beach in Mexico.

Brian has been with Watson since 2006 and has a depth of experience in all aspects of consoles project planning and implementation. He joined Watson in 2006 as a project coordinator where he assisted the sales team with as many as 350 projects at one time. He advanced to a role as Post Sales Manager and oversaw both internal and external technicians and installers. Brian now oversees both the project management teams and Watson Consoles’ front-line troubleshooters for all installation and technical services questions and concerns.

Not at his desk?

He's busy growing a garden abundant enough to keep the entire team snacking on veggies all summer.

Alan joined Watson with over 30 years combined experience in systems, operations, logistics, business development, ecommerce, business optimization consulting, and various entrepreneurial endeavors. He's led strategic business initiatives for large companies like PPG and Supervalu down to small retail clients. He has developed, led, launched, sponsored, and authored technology solutions spanning from traditional software ERP systems to the latest in ecommerce marketing strategies. Prior to joining Watson, he spent the last 8 years focused on the furniture and home décor space as the COO of Coastal Brands, and most recently as a senior business optimization consultant for Eide Bailly.

Not at his desk?

He's hitting the beach with his metal detector looking for buried treasure.

Jennifer started at Watson with the Order Fulfillment team. Her ability to deftly manage multiple accounts and mobilize teams to solve problems prompted rapid advancement to Project Manager. Prior to joining Watson, Jennifer worked for 19 years for Aramark Uniform Services in various roles including Customer Support Manager, Administrative Support, Contract Technical Specialist and New Business Installation Manager.

Not at her desk?

You'll find her hiking a PNW trail or at the Horse Harbor Foundation, volunteering as part of the horse therapy program for special needs children.

Kelly has been part of the Watson team since 2011 successfully managing public safety answering point furniture installations, both large and small. She takes pride in ensuring that all milestones are met so that your order is produced, shipped, and installed on the agreed upon dates.

Not at her desk?

She's probably off playing with her blue heeler puppy Louie (the wonder dog). 

Lisa has been managing dispatch console furniture projects ranging from 10 –160 positions, since 1997. She began her dispatch career in 1994 and rapidly advanced to a Project Assistant. In 1996, Lisa became a full-time Project Manager. Lisa is an expert space planner and is a certified CAD operator. In addition to her expertise in PSAP planning, Lisa manages the Consoles team of Account Managers and is the primary liaison for the Watson Sales Team. She has an unmatched depth of understanding of the needs of a dispatch center. In her time at Watson Consoles, Lisa has had visibility into every single PSAP the team has installed.

Not at her desk?

She's probably out riding her horse, Zee (aka Mr. Jazzy Zipper).

Natalie began at Watson in 2013 as a Project Coordinator for the commercial team and has since moved into the position of Consoles Account Manager. Previously, Natalie held positions with T-Mobile and in Human Resources for a government contractor. Her favorite projects are PSAP renovations and she loves helping teams find the perfect new solutions for their space. 

Not at her desk?

She's watching Schitt's Creek. Again.

Dena is the Consoles dedicated service specialist. Since 2015 She works in cooperation with a team of product and manufacturing experts to quickly assess and address customer concerns. Dena’s previous experience as an EMT keeps her calm and efficient in every situation. Her exemplary customer service extends internally as well, her reputation for knowing every detail of console part distribution makes her the go-to liaison between the administrative and factory groups and ensures seamless communication between all teams.

Not at her desk?

She's creating homemade greeting cards that would make Hallmark jealous.

With Watson since 2018, Kim Banks quickly moved into the support team from her role as Account Coordinator. Kim's 20 years spent in the Navy (she retired as Master at Arms) uniquely qualify her to understand the service needed for dispatch centers and she loves that she's still assisting public safety even in 'retirement'.

Not at her desk?

She's probably in her garden, tending what is probably the most colorful flower garden in town

Grace joined Watson Consoles and quickly rose to Lead Design Specialist for the Consoles Team, and from there to head up the Studio Design efforts. Grace has a degree in Design and Communication and in her time at Watson has created hundreds of space plans for centers of all sizes. Her favorite problem to solve is conceptualizing a functional space that is unique and has all the amenities close to hand. She loves to create custom solutions for specific needs, understanding that both furniture and people need to multitask!

Not at her desk?

She's busy keeping her indoor jungle of house plants happy and thriving. 

Destiny joined Watson in the spring of 2019, after getting her Associates in Engineering at Olympic College and interning in advanced composites for the Department of Energy. Destiny loves finding solutions to challenging design problems, solving a puzzle for the customer is her favorite part of the job. Prior to joining Watson, Destiny expressed her flair for design as a journeyman cake decorator and baker. 

Not at her desk?

She is taking a family walk with her husband, young daughter, and corgi.

Michelle joined Watson in August 2018. Michelle brings a wealth of experience in commercial and residential space planning. She has aptitude for spacial relations and technical knowledge of ADA and other special space-use requirements. Michelle is a graduate of Washington State University with a BA in Interior Design.

Not at her desk?

She's somewhere perfectly re-creating an incredibly complex Pinterest project.

Lucas oversees all of Watson’s industrial designers, engineers, and product managers and works directly with international designers and suppliers to bring world-class product from idea to reality. He most enjoys that he can see how each of the individuals on his team contributes to making something greater than individual components. Lucas is a graduate of Gonzaga University with a degree in Civil Engineering.

Not at his desk?

You can find him playing with his two kids or running the trails on Bainbridge Island. 

On a day-to-day basis, Doug is working on engineering changes and improvements to Console products and creates assembly instructions, and develops concepts for the next generation of console products. He enjoys having the ability to see designs go from a whiteboard sketch to a fully-integrated product that people interact with on a daily basis. Doug is a graduate of Georgia Institute of Technology with a degree in Mechanical Engineering.

Not at his desk?

He's cheering for Liverpool FC or crafting a hand-made planter. 

Sil is dedicated to console product development and is immersed in research and design of user-centered console features including comfort controls, tech integration and space-plan efficiency. Prior to working at Watson, he was a Design Engineer at NET Systems, Inc. Sil is a graduate of Midwestern State University with a degree in Mechanical Engineering.

Not at my desk?

He and his family are out looking for Orcas and PNW wildlife to photograph.