1) The Power of Resilience: How to Thrive as a 911 Dispatcher
Why do some people thrive in the midst of daily challenges while others get taken out? Why can some people tolerate a tremendous amount of stress and others get sick? Resilience. Research has shown that dispatchers who are resilient feel more in control of their work and lives in general, use less sick time and are happier.
2) Tough Enough to be a 911 Dispatcher
Dispatcher's are burdened by emotional stress on a regular basis. We've had the privilege of hearing stories from dispatchers and other first responder teams. We were again reminded how passionate, proud and strong your teams are.