Make the Most of Your Dispatch Console Investment
Consider what your experience will be like after installing the new dispatch console furniture. After all, your relationship will not end when the PO is submitted. Your comm center will have the furniture assets for a decade or longer. Be sure that you select a vendor that prioritizes your needs during the evaluation process, at the time of purchase, and beyond.
1) Design & Manufacturing Experience
Dispatch console manufacturer/ vendors should understand the nuanced needs of PSAPs and other markets they serve.
It’s true that most console furniture has similar features but the nuances of challenges faced by PSAPs is very different from those faced by Utilities providers. Even if the product needs are similar, the design, delivery and installation phases are much smoother when your project team brings a deep understanding of your specific technology, operations and funding requirements.