This equipment houses your technology, keeps your dispatchers comfortable for long shift-work and will be in your center for a decade or more. It is important to take the time to understand the importance of your console choice, attributes that go beyond the black and white details in a spec.
Details matter
Some dispatchers perceive that all PSAP furniture is fairly similar - height-adjustable, environment controls, and tech capable. You may be surprised to discover how different dispatcher consoles really are! When you visit the NENA expo, look for opportunities to demo console furniture. Kick the tires, so to speak and learn how engineering and design distinctions directly impact your working environment.
