Association sponsored training conferences are an ideal opportunity for teams to check out dispatch console workstations, 911 center furniture, and other public safety support equipment.
Since many agencies will send multiple team members to these events for training. Be sure that a tour of the expo is on the must-do list.
Get the dispatchers, it teams and facility managers involved when choosing dispatch console furniture
The adage "two heads are better than one" is applicable when evaluating consoles. Our friends at Toggle recently shared an article about the value of team work where they spoke about blind spots (we all have them) and how our individual perception can compromise problem solving and judgment.
Assigning a variety of team members to review a product will help round-out the evaluation. Your operators will have different needs than IT. The facilities team will have different priorities still. Wondering what feature sets are important to each of your team members? Download this quick-start buyer's guide to learn more.
In this video, taken at an Association Expo, you can see that dispatchers, IT and comm leaders are interested in unique features: