Designing for Technology Integration
For those who work as a public safety communications professional, you know first-hand why durable, sturdy 911 dispatch consoles are key to mission-critical environments. The furniture must be able to withstand the demands of 24/7 mission critical work and includes ample work space and storage and cable management for equipment and technology.
Solving PSAP pain points
Easing technology integration and maintenance was one of the driving factors in the development of Mercury. Outboard access to technology makes regular maintenance checks and swaps easy. Additionally, the option of side-firing and cockpit-facing technology allows planning to the wall, not possible if technology cabinets and wiring access is located along the backside or aisle-side of a workstation. Feedback from dispatcher and facility mangers has reinforced the value of this design.
Doug and team were challenged to retain the IT integration and wire-up advantages of the core Mercury design while decreasing the amount of space one position occupies in a PSAP.