Layout of PSAP video monitors
Video monitor layout is a core component of every PSAP. As the size and quantity of equipment can vary greatly between individual needs, these factors should guide layout design and dispatch console choices.
Improperly placed monitors, or monitors that are too small or too large, can lead to improper ergonomics, eye strain, and inefficiency. Workspaces should provide plenty of space for monitors and equipment, with monitors organized to offer easily viewable information, without wasted space. Make sure to keep in mind line-of-sight when considering workstation and monitor layout, as not only is it important for operators to be able to see their own monitors, but it may be important for them to have line-of-sight to their team members, supervisors, or even larger shared displays.