Our promise to you
At Watson, we stand by our commitment to building products that last by providing a best-in-class service offering that is designed to ensure your consoles exceed expectations at every state of their life cycle.
5 Pillars of Lifetime Customer Care
Successful delivery and installation of your new console furniture is only the first step in helping you achieve your center’s performance goals. This year, we have doubled down on our warranty and service offering to maximize your investment.
1. Site readiness
Your account manager and lead installer will check-in with you regularly leading up to your scheduled delivery to ensure that you and your space are ready for delivery. They will walk you through the site checklist and provide guidance on best practices and participate in meetings with other trades. We also offer site preparation services that include removal and disposal of existing furniture.